Insider Perks, a leading provider of marketing solutions for the outdoor hospitality industry, is excited to announce the integration of their AI chatbot, Campy, at Navarre Beach Camping Resort. This innovative technology is set to revolutionize customer service in the camping industry by providing 24/7 support and assistance to guests, addressing key challenges faced by campground owners.
"Campground owners are often overwhelmed with managing customer inquiries, bookings, and maintaining customer satisfaction, especially during peak seasons," said Brian Searl, Founder and CEO of Insider Perks. "Campy is designed to alleviate these pain points by providing instant, accurate information, freeing up staff time, and driving revenue for campgrounds and RV parks."
Scott Knepp, Director of Operations for IVEE Management Group, added, "At IVEE, we are always looking for ways to improve our services and provide the best experience for our guests and our team. We have seen Campy be a great resource at Sugar Sands RV Resort, where we first implemented the tool. It benefits our guests and potential guests by giving them a 24/7 resource to answer any questions that they might have about the campground or about the area. We believe that people appreciate the opportunity to be self-reliant when possible and this affords them that opportunity. And in doing so, it allows our on-site team to spend more time directly with the guests and to provide a greater level of service at the property."
Campy is a cutting-edge technology powered by artificial intelligence. It's trained on everything from refunds and cancellation policies to the amenities guests love, and the specifics of each cabin. Acting as a digital concierge, Campy provides instant answers to any question about the campground and even the local area.
The integration of Campy at Navarre Beach Camping Resort marks a significant step forward in the use of AI technology in the outdoor hospitality industry. Campy is scalable, able to handle an unlimited number of inquiries simultaneously, ensuring that no potential customer is left waiting. It provides consistent, accurate information every time, enhancing the customer experience, leading to higher satisfaction, more positive reviews, and ultimately, more bookings.
"Campy is more than just a tool – it's a revenue-generating powerhouse," Searl added. "We've seen campgrounds save significant staff hours and increase their revenue by a substantial margin after implementing Campy. It's not just about cutting costs – it's about optimizing your operations and boosting your bottom line."
We understand that campground owners may have concerns about implementing an AI chatbot, such as the cost, the learning curve, or the integration with existing systems. However, Campy is designed to be user-friendly and easily integrated into your existing operations. Plus, the return on investment in terms of time saved and increased revenue makes it a cost-effective solution.
We invite all campground owners to explore the benefits of implementing Campy at their own campgrounds. For more information about Insider Perks or the Campy AI chatbot, please contact Brian Searl at (216) 232-3105 or via email at brian@insiderperks.com.
Book a demo of Campy here: https://calendly.com/briansearl/campy